Creating Your Account | Telemetry Insights

There are two ways to create a Telemetry Insights account depending on how you came to the platform:

Path	When to use
Web Checkout	You are purchasing a device or subscription at telemetryinsights.com
In-App Wizard	You received a device through a reseller, as a gift, or through a commercial or business purchase and are setting up directly from the app

Account creation is tied to either a purchase or a physical device, standalone open registration is intentionally not available. This ensures every account is matched with a device and subscription from the start.

Web Checkout Path

When you purchase a device or subscription at telemetryinsights.com, your account is created as part of the checkout process. There is no separate sign-up step.

Step 1 - Add to Cart & Proceed to Checkout

Browse the shop, add your device or subscription to your cart, and tap Checkout.

You will be prompted to sign in or create your account before completing the purchase.

Step 2 - Create Your Account (2 steps)

Your Info:

Field	Required	Notes
Email	Yes	Used to sign in, pre-filled if signing in with Google, Amazon, or Microsoft
First Name	Yes
Last Name	Yes
Phone	Yes
Password	Yes	Minimum 8 characters, not required if signing in with Google, Amazon, or Microsoft
Time Zone	Yes	Auto-detected
Metric Units	No	Defaults to imperial (°F / psi). Toggle on for metric (°C / kPa).

Your Account Info:

Field	Required	Notes
Customer Name	Yes	Your account or business name, e.g. "Smith Residence", "Acme Farms"
Address	Yes	Billing address, supports autocomplete
Phone	Yes
Text notifications	No	On by default
Email notifications	No	On by default

Step 3 - Complete Your Purchase

Continue through payment. Once your order is confirmed your account is active. You will receive a confirmation email with your order details and your TI Manager credentials (email and password).

When you open the app you will see the sign-in screen with two options. You can enter your email and password directly, or if the email address you registered with belongs to a Google, Microsoft, or Amazon account, you can tap that provider's button instead, no separate password needed. The app will redirect you to that provider's familiar sign-in page and bring you straight back in once confirmed.

Step 4 - Sign In & Install the App

Install the Telemetry Insights app on your iOS (16.4 or later), Android (8.0 or later), or desktop device (PC or Mac), then sign in with your email and password, or tap the Google, Amazon, or Microsoft button if your email is with one of those providers.

Your account is ready. Continue to Adding Your Device →

In-App Wizard Path

If you received a device outside of a direct web purchase, through a reseller, a commercial installer, or as a gift, use the in-app account creation wizard. The wizard creates your account and links your first device in a single guided flow.

Before you begin, make sure your device is provisioned and you have these three items written down:

🏷️ Device name, format Buddi-XXXXXX, shown on the LCD after connecting
📶 WiFi network name (SSID), the network your device connected to
🔐 6-digit PIN, entered during provisioning

Not provisioned yet? Start with Setting Up Your Device →

Before You Start - Install the App

Install the Telemetry Insights app on your iOS (16.4 or later), Android (8.0 or later), or desktop device (PC or Mac).

On the sign-in screen tap Create Account, or tap Sign in with Google / Amazon / Microsoft. New users are automatically taken into the account creation wizard.

The Wizard - 4 Steps

Wizard Step 1 - Verify Your Device

This step confirms you own the device you provisioned.

Field	Required	Notes
Device Name	Yes	e.g. `Buddi-A1B2C3`, from your LCD screen
WiFi Network Name (SSID)	Yes	The network your device connected to
Device PIN	Yes	Your 6-digit PIN from provisioning

Tap Verify Device. The platform confirms the device is registered and ready to link.

Wizard Step 2 - Your Info

Field	Required	Notes
Email	Yes	Pre-filled and locked if signing in with Google, Amazon, or Microsoft
First Name	Yes	Pre-filled if signing in with Google, Amazon, or Microsoft
Last Name	Yes	Pre-filled if signing in with Google, Amazon, or Microsoft
Phone	Yes
Password	Yes	Minimum 8 characters, not required if signing in with Google, Amazon, or Microsoft
Confirm Password	Yes	Must match
Time Zone	Yes	Auto-detected
Metric Units	No	Defaults to imperial (°F / psi). Toggle on for metric (°C / kPa).

Tap Continue.

Wizard Step 3 - Your Account Info

Field	Required	Notes
Customer Name	Yes	Your account or business name, e.g. "Smith Residence", "Acme Farms"
Address	Yes	Billing and contact address, supports autocomplete
Phone	Yes
Text notifications	No	On by default
Email notifications	No	On by default

Tap Continue.

About Locations: You only need one account, even across multiple properties or areas. After your account is set up, add named locations (e.g. "Front Yard", "Zone A, East Field") from Customer → Locations in the app. To assign a device to a location, go to Customer → Devices, tap the device card to expand it, and select the location from the Location dropdown.

Wizard Step 4 - Label Your Device

Enter a Label for the device you just verified, a short, descriptive name that identifies where it is physically installed, such as "Front Yard", "Main Valve", or "Garden Bed A".

ℹ️ Labels are not checked for duplicates. The app will accept the same label on multiple devices. Use unique labels so you can immediately identify which device triggered an alert and know exactly where to go if a physical inspection is needed.

Tap Create Account.

After the Wizard - Sign In

You'll see a confirmation screen. Tap Go to Login and sign in with your email and password, or tap the Google, Amazon, or Microsoft button if your email is with one of those providers.

Activate a Subscription

After signing in, whether through checkout or the wizard, your device will appear in the app. You'll see a No Subscription status on any device that isn't yet on an active plan. Device data, alerts, and configuration are not accessible until a plan is active.

Go to Subscription in the app menu.
Tap Choose a Plan and select monthly, yearly, or 3-year billing.

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Choose a Plan
Complete checkout, billing address and payment.
Once confirmed, enable your device from the devices section.

Your device is now active and monitoring.

Need Help?

In the app, from the hamburger menu select Management, then tap + in the Support card to start a new support session
Web chat, available at telemetryinsights.com
Email, support@telemetryinsights.com, My Buddi or a support specialist will respond