Telemetry Insights uses a simple two-part pricing model: a one-time hardware purchase and a cloud subscription that covers all your devices.
Current pricing is always live at telemetryinsights.com/shop.
DocumentationPricing
Pricing & Plans
Hardware + Subscription Pricing
beginner4 minutes
How It Works
Step 1, Buy the hardware (one time). Purchase your Water Buddi or Drip Defender device. Hardware is a one-time cost. There are no hardware lease fees or recurring hardware charges.
Step 2, Choose a subscription plan. The subscription activates cloud monitoring, AI automation, alerts, and app access for your devices. Plans are tiered by the number of devices you want to monitor.
Step 3, Mix and match. One subscription covers all Telemetry Insights products. A single plan can include Water Buddi devices, Drip Defender devices, and upcoming Building Buddi devices, up to your plan's device limit. You choose how to allocate your slots.
Hardware
Hardware is sold as a one-time purchase per device. Each device is a complete monitoring unit, Smart Hub or individual sensor node, depending on the configuration needed for your property.
Required add-ons (sold separately):
- Solenoid valve, controls water flow to your irrigation zones; 24VAC hold or 12VDC latching depending on your transformer
- Power transformer, 24VAC 175VA standard irrigation transformer (supports up to 6 devices), or 12–16VAC landscape lighting transformer (unlimited devices)
- Professional installation, $500–$2,000 depending on property size and complexity; contact us for a quote
Hardware pricing: telemetryinsights.com/shop
Cloud Subscription
Plan Tiers
Subscription plans are tiered by the number of devices you need to monitor. The more devices, the higher the tier. All tiers include the same platform features, real-time monitoring, AI automation, weather integration, event notifications, and standard support.
Visit telemetryinsights.com/shop for current plan names, device limits, and prices.
Billing Cycles
| Billing cycle | Discount |
|---|---|
| Monthly | Standard rate |
| Yearly | Save 10% |
| 3-Year | Save 25% |
Longer commitments save significantly, a 3-year plan costs 25% less than paying month-to-month over the same period.
What's Included in Every Plan
- All device types (Water Buddi, Drip Defender, Building Buddi) on one plan
- Real-time sensor monitoring
- AI-driven automation (irrigation scheduling, risk detection)
- Weather integration and forecast-based decisions
- Event notifications, push, email, and SMS alerts
- Cloud data logging and historical analytics
- Standard support (AI bot + human agent escalation)
Before You Subscribe
Linking your device to your account is free, it happens as part of account creation and requires no subscription. Once linked, your device will appear in the app. However, viewing device details, accessing live data, changing configuration, and receiving alerts all require an active subscription plan. Activating a plan is the final step before your device starts monitoring.
30-day money-back guarantee, If you're not satisfied within 30 days of subscribing, contact support for a full refund.
Frequently Asked Questions
Can I mix different device types on one plan? Yes. Your subscription covers all Telemetry Insights products. A Standard plan (5 devices, for example) could include 2 Water Buddi + 2 Drip Defender + 1 Building Buddi, any combination up to your device limit.
Can I change my plan later? Yes. You can upgrade, downgrade, or purchase a new subscription at any time, from the web at telemetryinsights.com or directly in the app. When upgrading, you're charged a prorated amount for the remainder of your billing period. When downgrading, the change takes effect at your next billing cycle.
What if I need more devices than my current plan allows? Upgrade your plan to a higher tier at any time. The cost difference is prorated so you only pay for what you use.
Do I need a subscription to use the hardware? Linking your device to your account is free and happens during account setup. Once linked, the device appears in the app at no cost. A subscription is required to access device details, live sensor data, configuration settings, and alerts. Think of it this way: adding the device is free, managing and monitoring it requires a plan.
Is there a contract? No long-term contracts on monthly plans. Yearly and 3-year plans are prepaid for the term. You can cancel at any time, but prepaid terms are not refunded beyond the 30-day money-back window.
Are there installation costs beyond the hardware? Professional installation is available and recommended for commercial properties or complex multi-sensor deployments. Costs vary by property size and scope ($500–$2,000). Contact us for a site-specific quote. Residential single-device setups are generally DIY-friendly.
What does support include? All plans include access to our AI-powered support bot (available 24/7), the knowledge base, and escalation to a human support agent for issues the bot cannot resolve. Response time for human escalation is typically within 1 business day.
Get Started
- Shop hardware & view current pricing →
- Water Buddi →
- Drip Defender →
- Request a demo or installation quote →
Need Help?
- In the app, from the hamburger menu select Management, then tap + in the Support card to start a new support session
- Web chat, available at telemetryinsights.com
- Email, support@telemetryinsights.com, My Buddi or a support specialist will respond